Can I get a refund if I cannot run?

Registration fees are non-refundable and non-deferrable. Options:

  • You may transfer to another sub event, or
  • You may transfer to a friend

Both transfers can be done online through your Race Roster dashboard until April 11th.

We offer the option to purchase registration insurance that protects your registration purchase if you are unable to attend the event due to unforeseen circumstances. If you have purchased registration insurance from RegShield contact them directly with the policy info you were sent with your purchase.

We do not offer deferrals for a future race.

Can I register on race day?

Online registration closes on April 22nd at midnight. If we have not reached capacity registrations will be accepted during race kit pick up hours. There will be no registrations on race day.

What is a CelePLATE?

CelePLATE is a plate laser engraved with your name and finish time that fits neatly in the recess on the back of your keepsake Beneva Mississauga Marathon medal. You can order your a CelePLATE when you register or visit the store on the Race Roster event page to purchase. Your CelePLATE will be sent via Canada Post within 2 weeks of the race. At this time we anticipate slower delivery times.

 

Why can’t I find any walking categories?

Walkers are welcome in all events! There is no separate walker registration category and no separate timing category.

Why are shirts not included in the registration fee?

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We know that some runners love race shirts and others do not because they have a drawer full or have discarded many, potentially ending up in landfills. To reduce the inevitable surplus and work towards being a more responsible and sustainable event, race shirts are now an optional purchase item at a very reasonable price. By giving you a choice, it allows us to keep registration fee increases to a minimum.

I purchased RegShield and would like to initiate a claim

When you purchase a protection policy during the registration process, you will receive an email directly from them with the information on how to file a claim. If you did not see the email, you may follow this link to initiate your claim.

How do I transfer my registration to a friend?

To transfer your entry to new participant complete the following steps:
1. Sign into your Race Roster Account.
2. Click ‘view registration’ for the event and click ‘transfer’.
3. Click ‘Transfer to new participant’.
4. Enter email address of transfer recipient.
5. The individual receiving the transfer will now get an email with further instructions to complete the transfer.

A $5 transfer fee will be applied. Payment of the registration fee to the original participant is a peer-to-peer transaction and is not done through Race Roster.

Last day for online transfers is April 11th.

How do I change my race distance?

To change your race distance log into your Race Roster dashboard and click on Transfer Registration from the left hand menu. Follow instructions for transferring to your registration. A $5 processing fee will be charged.

Last day for online transfers is April 11th.